---
title: How can I return an item purchased online?
description: Online Returns
---

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# How can I return an item purchased online?

## Online Returns

You can return your item(s) within 30 days to any of our 35 stores for a full refund or exchange, as long as it's in a saleable condition. Just bring your receipt and the credit/debit card used for the purchase. ​

Standard Home Delivery orders can be returned to us with DPD via their returns and collections portal.

If your order was processed by our supplier directly, please refer to the Drop2Shop link below to organise a drop off point in your local Woodie's store.

Alternatively, you can reach out to our Online Store via the contact form for further support.

DPD Collection & Returns: [https://www.dpd.ie/returns/](https://www.dpd.ie/returns/)

Drop2Shop:[https://coll8.drop2shop.ie/home](https://coll8.drop2shop.ie/home)

Delivery costs are refunded only if the return is due to our error.

Please note that it may take up to 14 days for your items to reach us.   
You will receive a confirmation email from us once the  refund has been processed.

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