FAQs

• My discount code is not working.
• Can I change my order from Click & Collect to Home Delivery?
• How do I cancel my order?
• My item is faulty. What do I do?
• Where can I get spare parts for a product I purchased from Woodie's?
• Will you hold my click and collect for more than 48 hours?
• I collected my goods but noticed I am missing some items, what do I do?
• Senior's 10% discount. Can this be used online?
• Where can I get my lawnmower repaired?
• I saw an item in store. Why is it not available online?
• How do I find what I'm looking for?
• How can I contact Woodie's?
• I haven't received my confirmation email.
• Can my Click & Collect order be held longer than 48 hours?
• Can you check the balance of my gift card?
• I have lost my receipt. Can you look it up?
• Can I request a VAT receipt for an online order?